sbisson: (Default)
sbisson ([personal profile] sbisson) wrote2007-02-19 01:39 pm

End of an Era

I've been an Orange subscriber for a long time now, longer than I can remember. I've been through the whole WAP boom with them, through the first smartphones, and through more devices than I can remember.

However today I called up and asked for my PAC. Orange still hasn't launched a flat-rate data service, so it's time to go somewhere else.

I've decided to move to another operator with a lower-cost data tariff, and off-the-shelf mobile email. My current thinking is to go to T-Mobile with Web'n'Walk and Flext, and probably get a Blackberry Pearl. I did rather like the one I reviewed for IT Pro. The alternative is Vodafone's similar service, and a Treo 750W.

The one big question, of course, is the cost of getting mail while I travel....

It's a pity T-Mobile have't launched the Dash over here, as that might have tipped the odds one way or another. Still, I have 30 days to decide now.

Decisions, decisions.

I'd be interested in understanding what other folk have been looking at, and what you all recommend...

[identity profile] neilf.livejournal.com 2007-02-19 05:01 pm (UTC)(link)
Looks like I'm going to be the dissenting voice but I'd have to avoid T-Mobile like the plague. They are completely incompetent and do not understands the meaning of the phrase "customer service". I've been trying to get a PAC code out of them for two weeks and on every occasion I've been cut-off. Nice customer retention tactic.

I now actively recommend against T-Mobile I'm afraid.

Can't help on the device front as I'm more than happy with my 6233 and have decided that all in one devices are not for me. So no iPhone for me.

- Neil.